Work experience


November 2021  - Present

Mastercard

Senior Analyst, Analytics & Metrics


June 2017  - October 2021

ALICE

Manager, Customer Support & Data Insights

Lead, Customer Support

Technical Support Specialist 

Customer Support Representative

Education


2021 - Present

CUNY The Graduate Center

Masters of Science Candidate, Data Analysis & Visualization


2013  - 2017

Syracuse University

Bachelors of Science, Information Technology & Real Estate